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Excellent
Detail Pro Shop
4.9
Based on 380 reviews
My experience is a bit of a mix, both positive and less than positive. First the good.. Mike, the owner, and Lydia, the office manager at Detail Pro Shop are great. Mike went out of his way to drop me off and pick me up at the airport while my car was getting PPF and tint installed. Lydia was great in accommodating my busy schedule and both were clear and upfront about pricing and packages. In looking at the work performed, the ppf was very well done with no visible flaws. Now for the not so great part. The window tint install had a number of issues. There was a visible gap at the top of the driver's side quarter window and a nearly pencil eraser sized "fish eye" on the rear hatch glass. I returned to the shop to have the issues corrected and the technician was able to "crush" the fish eye/trapped dirt particle, reducing the visible flaw by about 70%. He also removed and replaced the tint on the driver's quarter window, correcting that issue but then he did not properly reinstall the inner door panel, apparently neglecting to check his work following the re-tint. Following a third trip to the shop and personally observing the work performed, the issue with the door panel was corrected. So my take away is this-Detail Pro Shop can, and does, beautiful work as evidenced by the PPF install on my vehicle. But I am also left wondering if perhaps due to the fact that my 2025 Prius was not a Porsche or other high cost exotic if I received a somewhat more cursory level of work and attention to quality control.
Response from the owner:Thank you for your honest feedback. We’re glad you were happy with the PPF and appreciate you bringing the tint concerns to our attention. We understand the inconvenience of multiple visits and regret that your experience didn’t reflect the high standards we aim for. We value every vehicle and customer equally and hope you’ll consider giving us another chance in the future.
Detail Pro Shop continues to exceed our expectations with their fabulous customer service and impeccable detailing, ceramic coating, window tinting, etc.
Response from the owner:Thank you, Susan! It is always a pleasure working with you. Please feel free to visit our shop pup whenever you'd like!
I had a great experience here getting my windows tinted. Everyone was very kind. I was in and out in 30 minutes and my windows look great! I have already recommended to my family.
Response from the owner:Thank you, Kayla! We are glad you're happy with your window tint and we are grateful for your recommendations!
Job well done. Would definitely recommend Detail Pro shop.
Response from the owner:Thank you, Mike! It was a pleasure working with you - we are glad you are satisfied with our services!
Wow - highly recommend ceramic coating, paint correction, and detailing services at Detail Pro Shop!!

I recently bought a brand new Toyota Tundra, and I’ve wanted to try ceramic coating on my vehicles over the years but was unsure if it’s worth the cost. With the new truck, I decided to consider it again. So I checked out all the ceramic coating professionals around the central Ohio area, checked reviews online and got quotes.

Ultimately landed on Detail Pro Shop - superior service model, lifetime warranty, and overall best value based on my research. And wow they sure delivered - they make it 1000% worth it!! I’m so impressed that I have to share my experience below:

I got my Tundra ceramic coated with the lifetime warranty and it looks amazing - significantly better than the day I drove it off the dealership lot. Water just beads off and it looks and literally feels so slick. It has stayed clean longer and just looks so good. Dirt and dust just don’t show up and stick like it normally would without the ceramic coating.

Detail Pro Shop makes it especially worth it bc of their initial service level and ongoing service - they do a two week check up and “booster” on the ceramic coating with a free wash after the initial ceramic coating service and then they do an annual ceramic coating check up with a free detail!! So I’m extremely confident in the ceramic coating long term bc they’ll also be helping maintain it over the years - the follow up services are worth it alone!!

Their shop was so efficient and flexible getting me in, drop off, and pick up. They also were very educational and helpful on how to best maintain and care for my pristine new ceramic coated truck. The whole process was great from start to finish.

I was so impressed that I got my wife’s 4 year old Suburban done too - it also looks amazing and better than the day we drove it off the dealership lot. They corrected paint swirls from Moo Moo car wash and got it looking brand new. The ceramic coating is a game changer - looks especially good on black vehicles.

If you have a new or used car and you’re considering ceramic coating - just do it!! You won’t regret it!!! And if you read this far, quit wasting your time reading reviews and researching other ceramic coating pros in the Columbus area like I did - just talk to Drew and Mike Dilger at Detail Pro Shop and get an appt booked!!! Thank you to Mike, Drew, and your entire team!! Awesome job!!

Side note: my pics don’t even do it justice - they are after both vehicles got dirt and pollen on them being parked outside and drove through rain. Pics are after the Tundra was rained on once and Suburban rained on twice - yet they still are looking great!!
Response from the owner:Wow, Perry — thank you so much for taking the time to leave such a detailed and thoughtful review! We’re truly blown away by your kind words and are thrilled that you’re loving the ceramic coating results on both your Tundra and your wife’s Suburban. It means the world to us that you chose Detail Pro Shop after doing your research, and we’re proud to have delivered a service that exceeded your expectations. We put a lot of emphasis on long-term protection and support, so it’s great to hear how much you value the follow-up services like the two-week check and annual maintenance detail. Your attention to detail and enthusiasm is exactly why we love what we do! We’ll be sure to share your shoutout with Drew and the entire team. Thanks again for your trust and support — and for encouraging others to skip the search and just give us a call! We’ve got your back for the long haul.
My SUV was kept outside all year. In excellent condition, cleaning and appearance had been neglected.
My dog had the inside covered with with hair. Whirly birds and leaves were thick under the windshield wipers and hood. To top it off a chipmunk had decided to live in the motor area and the in the hvac vents. Leaving a horrible odor.

I contacted Detail Pro. They ( Lydia) was understanding of the issues. Quick scheduling and the results were way more than expected. The vehicle looked brand new inside and out. I was thrilled with the engine bay. The smell was gone.
I would recommend Detail Pro to anyone seeking a quality Detail job!

Scott
Response from the owner:Thanks so much, Scott! We’re glad we could tackle everything from the chipmunk odor to the dog hair and bring your SUV back to life. We’re thrilled you’re happy with the results and truly appreciate the recommendation.
They did not polish my windows or clean the cabin of my Toyota tacoma They said they would correct the scratches on the body. That did not happen either. according to reasons, is not included. I did not like it at all. They also left my car in 4x4 and I do not understand why I do not recommend them. I lost my money. I paid for a ceramic counting 500 plus 175 for a detailing that I did not like. I lost my money. If you pay $175 to have your car cleaned, they should say that it wasn't a complete cleaning, that it was just the inside. They are the worst at detailing. and in everything If you tell them something, they always have an excuse. They didn't clean the cabin, they didn't correct the details, they are definitely thieves. Never come to this place
Response from the owner:Thank you for the review, Chris! We're glad you had a positive experience, though we noticed it wasn't quite a 5 star experience. Please feel free to reach out and let us know what we could've done better, any and all feedback helps us grow!
Great job! Keep it up.
Response from the owner:Thank you, Kwa!
Great job by the team at Detail Pro shop. Got the front two windows tinted on my new MYLR. I was in and out in 45 mins!! Pricing was reasonable as well. Drew was great to communicate with. Prompt responses, no BS, no upselling. Definitely would recommend this place.Thanks guys!
Response from the owner:Thank you for the review, Rohan! It was a pleasure working with you!