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Excellent
Detail Pro Shop
4.9
Based on 357 reviews
PLEASE READ!!
(If i could i would leave 0 Stars)

This is my experience with this custom shop and the reason why I would NOT RECOMEND THIS SHOP FOR WINDOWS TINT.

1. They left an uneven gap between the edge of the glass and the tint film. This would have been a deal breaker for me, but unfortunately, they don't advertise it anywhere, so I didn't know they would do such a shitty job. It looks like it was done by a 9-year-old kid or someone is just learning this business, looks very cheap... I spoke to the owner, Mike. I wanted to get him to come out to see the car and review his shop's tint application quality, but he wouldn't. He got mad at me, yelled at me and he told me he will void my warranty if he had to replace the applied film.

At the end he sent his son to talk to me. His son agreed that they could have done a better job but to do it, I would have to leave the vehicle again...I didn't want to since I wasn't going to risk them breaking anything again just to get the same gap between the glass edge and the tint film. (I've attached some photos and videos, please judge yourself).

All the vehicle photos you will see in the other reviews are with the windows closed, I guess they are embarrassed to roll down the windows so you don’t see the “gap”.

2. They broke my rearview mirror and tried to hide it from me. they didn't tell me anything and fixed it with 3M double side tape... when I got home the mirror felt down...Since I picked up the vehicle on Friday close to 5pm, I had to go back on Saturday to talk to them and come back on Monday to have it fixed. At first, the owner, Mike, tried to blame the manufacturer, but after showing him the vehicle was brand new and some back and forth discussions, he agreed to fix it.

3. They ripped off one of the rear door panel and broke the handle. I realized of it too late and had to pay another shop to fix it. I didn't want to go back to this shop to get it fixed.

4. I had full vehicle window tint. They told me it would take 5 or 6 hours, but it took almost 9 hours. I dropped my vehicle off at 8am. and picked it up at 4:45pm. (I had to call to ask for a status). I guess it took them longer because they were trying to fix all the mess they did.

5. I paid $830, DOES NOT WORTH IT!. Please don't waste your money if you're looking for window film at this shop.

6. I am not against having pets at the office, but they have a dog and left full of fur all the interior of my vehicle, they could be a little bit professionals and clean it at least.

The son, and the receptionist are very friendly.
Highly recommend! Had the two front windows tinted to match factory tint on the rears. Was quoted verbally a price and it ended up being $25.00 less 🙂. Was told 60-90 mins and was done and gone in 20. Nice lobby for those of us who work remotely too.
Response from the owner:Thank you for this review, Brian! We are glad you had a positive experience with us and we hope to see you again!
Response from the owner:Thank you, Morgan!
Response from the owner:Thank you for your review! We're glad you had a positive experience, though we noticed it wasn't quite a 5 star experience. Please feel free to reach out and let us know what we could've done better, any and all feedback helps us grow!
Recently got my windows tinted and I absolutely love what they did, they were able to give me a recommendation on the Percent of tent I should get(Since I don’t know much about it). Their customer service was awesome and everyone was so nice. They were also able to text me when my car was done.
Response from the owner:Thanks for this review, Lena! We are so glad you are happy with the tint and had a great experience with us!
Lydia and Drew were extremely helpful, precise, and honest when addressing any questions and concerns. I got my 2023 Camaro 2SS 1LE ceramic coated. I am absolutely stunned with the outcome. Even though the car is white, I can still tell the difference! They did an extremely good job for a competitive price! I look forward to doing more business with Detail Pro Shop in the future!
Response from the owner:Thank you, Harrison! We're so glad you're happy with the outcome. We look forward to working with you again!
Response from the owner:Thank you, Alejandro!
I absolutely love this place! I’ve been coming here for years and have always had an outstanding experience. The added bonus? Murph and Franky—those sweet pups made today’s visit even better!
Response from the owner:Hi Jordan - thank you for this review! Murph and Franky love customer service and we're glad they made your visit memorable!
Had PPF and Tint put on my BMW. From the original appointment made by Lydia (who was very helpful) to the end result professional people all the way.

They are perfectionists in their installation.
Very satisfied with the results.
Can highly recommend Detail Pro Shop.
Response from the owner:Thanks for your kind review, Carl! We strive to provide every customer with a positive experience and we are glad you are satisfied with the end results.
I am thrilled with the window tint job I had done! The quality and the staff were awesome to work with and would highly recommend them to anyone. I will definitely be doing more work with them going forward and spreading my great experience with others.
Response from the owner:Thank you, Gerard! It was a pleasure working with you.